Is there an administration fee?

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Yes, but only a small one.  Your employer will use a Payroll Giving Agent (like a charity bank) to distribute any money donated by you and your colleagues.  The Payroll Giving Agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

If your employer doesn’t pay the fee, the Payroll Giving Agent will deduct it from your donation before passing it on to us. This will be between a 2% and 4% charge.

What happens to my donations if I leave my job?

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Your gifts are taken from your wages so they’ll automatically stops when you leave your job. But we hope that you will continue to give to us at your next job! You just need to set the gift up again as your donations are not transferable.

Is there a minimum or maximum amount I have to give?

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No, there’s no upper or lower limit. Do remember that whatever you give comes straight from your gross pay, before tax. This means that a monthly donation of £10 only costs you £8 each month and a monthly £5 donation only costs you £4 each month.

How do I know that you have received my donation?

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Your donation is very important to us and we will write to thank you.  We may also send you updates on our work if you have indicated that you are happy to receive these. You will know the deduction has started as it will appear on your payslip.

How does Payroll Giving work?

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It’s very easy. You complete the online form and this comes through to us.  We make sure that your company operates a scheme that allows you to give to us straight from your pay and we notify your payroll department that you would like to set up a regular donation to us in this way.

If you can’t give to us through your pay, as your company does not operate the scheme (some still don’t!), then we will contact you to let you know.

Payroll Giving donations made online are processed by a company we work with called ‘Payroll Giving In Action’.

What happens to the person who receives my stem cells?

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Your recipient will have undergone a lot of treatment to get them to the day of their stem cell transplant. Your cells will allow their body to grow a brand-new immune system that can help stop their blood cancer or blood disorder from coming back.

In effect, you’ll have gifted them a second chance at life. How amazing is that?!