How do you use my personal details?
We’ll use your details to keep you up to date with our vital work and fundraising activities – unless you’ve told us you don’t want to receive this information.
We will not sell or share your data with any other organisations for fundraising or marketing purposes unless they are working on behalf of Anthony Nolan. We closely manage any agencies working for us to ensure they adhere to regulations and best practice.
How can I update my contact details?
Please go to our online form and if you have any issues email register.support@anthonynolan.org with your name, your supporter number, your old contact details and your new contact details. Or call our Supporter Services team on 0303 303 0303.
Can I just send a donation rather than buying tickets?
Yes, of course. We’d be very grateful for any donation you can give.
You can send a cheque in the freepost envelope provided. Please don’t send cash. You can also donate online or with a credit or debit card by phone on 020 7424 6626.
How can I opt into/out of receiving raffle tickets?
Please email support@anthonynolan.org with your request. Make sure to include your name and address. Or call our Supporter Services team on 020 7424 6626.
Where should I send unused tickets?
It’s best to return unused tickets in the freepost envelope provided. Or destroy them securely.
Where should I send my ticket stubs and payment?
It’s best to return them with the payment slip in the freepost envelope provided.
If you’ve lost it, you can use your own envelope and return them for free to:
Freepost RRHY-UHXA-LSXX
Anthony Nolan
Raffle
Chippenham
SN14 6NG
How can I get raffle tickets?
Visit this page, call our ticket hotline on 0845 6016 936 or email support@anthonynolan.org.
How can I amend/cancel my direct debit?
Please call our Supporter Services team on 020 7424 6626 or email support@anthonynolan.org. Let us know your full name and direct debit reference or supporter number.
How do I set up a regular gift to Anthony Nolan?
The best way is online here. Or you can call our Supporter Services team on 020 7424 6626.
I’ve had a problem with the online donation system. How can I check if my donation has gone through?
Please email support@anthonynolan.org or call our Supporter Services team on 020 7424 6626. Tell us your name and the time, date and value of your donation, and we’ll be able to help.