Terms and conditions

1. About these Terms and Conditions

Anthony Nolan provides this website for your use subject to the following terms and conditions. By using this website, you agree to these terms and conditions. If you do not accept these terms and conditions, please do not use this website.

Anthony Nolan reserves the right to change these terms and conditions at any time by posting changes on this website. Your continued use of this site after we have posted such changes constitutes your acceptance of the amended terms and conditions.

If there is any conflict between these terms and conditions and rules and/or specific terms of use appearing on this site relating to specific material, then the latter shall prevail.

2. About Anthony Nolan

This website is operated by Anthony Nolan (“we”, “us” or “our”)

Anthony Nolan is a registered charity – numbers 803716 / SC038827 and a company limited by guarantee registered in England with company number 2379280.

Registered office: Royal Free Hospital, Pond Street, London NW3 2QG.

VAT number: 7070 427 60

3. Access to the website

We may update, change, pause or remove the website (or any part of it) from time to time, for example, to keep things secure, to fix issues or to improve the website.

We try to keep the website running smoothly but we cannot guarantee that it will always be available and do not accept any liability if it is unavailable for any period of time.

4. Information on the website

All the information on this website is of a general nature and should only be used as such. It is not intended to be professional advice. If you need advice for your situation, we suggest that you seek specific advice from a qualified professional for your individual circumstances.

We work hard to keep information on the website up to date, but we cannot guarantee that it will always be accurate, complete or current and do not accept any liability for any errors or omissions or for any reliance you place on the information on this website.

5. Acceptable use of the website

Please use this website responsibly and within the law. In particular, you agree:

  • to use this website only for lawful purposes;
  • that you will not use this website in a manner which infringes the rights, or restricts, or inhibits the use and enjoyment of the website by others;
  • not to introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
  • attempt to gain unauthorised access to the website, the server on which it is stored or any server, computer or database connected to it; or
  • attack, interfere, damage or disrupt the website.

If we think that you have not adhered to these terms and conditions, we may suspend or end your access to the website.

6. Access to the Anthony Nolan Patients and Families Forum

You must be aged 18 or over to register for the Anthony Nolan Patients and Families Forum (the “Forum”). By creating an account or using the Forum you confirm that you meet this age requirement. Additional rules, referred to as “House Rules” govern the use of the Forum and they can be found here: https://patientforum.anthonynolan.org/guidelines. Please keep your username and password for the Forum secure and contact us on patientinfo@anthonynolan.org  if you have reason to believe that they are no longer secure.

7. Rules about linking to our website

If you choose to link to our website pages that are open to the public, you must only do so in a way that is fair and legal, and which does not harm our reputation or take advantage of it. You must not establish any link which suggests any form of endorsement or approval on our part where one does not exist.

We reserve the right to withdraw linking permission without notice.

8. Third party links

In places, the website includes links to third party websites. We don’t control these sites, and Anthony Nolan takes no responsibility for their content, availability or how they operate and does not endorse or accept any liability in relation to the content of them.

9. Intellectual Property

The Anthony Nolan logos are both UK and EU registered trademarks of Anthony Nolan and you are not permitted to use them without our written approval.

Commercial use or publication of all or any item displayed is strictly prohibited without prior written authorisation from Anthony Nolan. Nothing contained herein shall be construed as conferring any licence by Anthony Nolan to use any item displayed.

Documents may be copied for personal, non-commercial use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Anthony Nolan). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

10. Privacy and cookies

These terms and conditions refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy – see further about how we may use your information.

Our Cookie Policy which sets out information about the cookies on our site.

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, nonconfidential and non-proprietary information.

11. Limitation of liability

Nothing in these terms and conditions limits or excludes our liability for (a) death or personal injury caused by Anthony Nolan’s negligence, (b) fraud or fraudulent misrepresentation or (c) anything else which cannot be excluded by law.

This website and the information, names, images, pictures, logos regarding or relating to Anthony Nolan are provided as seen without any representation or endorsement made and without warranty of any kind whether express or implied. Subject to the paragraph above, in no event will Anthony Nolan be liable for any losses or damages arising from the use (or loss of use of) the website including, without limitation, special, indirect or consequential losses.

Anthony Nolan does not represent or warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

12. Governing law and jurisdiction

These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

13. Feedback and complaints

If you would like to provide feedback about our website, please visit https://anthonynolan.org/contact-us.