If you have a complaint regarding any aspect of our services, please email our complaints team at complaints@anthonynolan.org

Please tell us:

There are a number of ways you can get involved in fundraising to raise vital funds for Anthony Nolan. You can find out more about fundraising here.

To donate stem cells you would first need to join our stem cell register. You can find out more about joining the stem cell register here.

To donate money you can make a one-off or a regular donation. You can find out more about donating money to Anthony Nolan here.

If you’d prefer to donate over the phone, our friendly Supporter Care team is available at 0207 284 8344.

You can join the register if you have type 2 diabetes and it is diet controlled, but you cannot join if you are on anti-diabetic tablets or insulin injections. If you have type 1 diabetes you cannot join the register.

Donors who are currently pregnant may join the register, but cannot donate if any of the following apply:

You can find out more about organising a donor recruitment event here.

To find out more about organising a fundraising event for Anthony Nolan please contact our Events team by sending an email to events@anthonynolan.org or call 020 7424 6626.

If you would like to cancel your Direct Debit please contact our Supporter Care team by sending an email to support@anthonynolan.org or call 020 7424 6626.

If you are aged 31 or over you can join a different UK registry; you only need to join one register. The two other registers are NHS Blood and Transplant and DKMS

• NHS Blood and Transplant - If you're already a blood donor, or willing and eligible to give blood, you may be able to join the NHS stem cell register. Their email is customer.services@nhsbt.nhs.uk.

If you want to be removed from the Anthony Nolan register, you need to contact the Register Support team directly. You can email them at register.support@anthonynolan.org. Please clarify in your email what sort of removal you mean. Make sure to include your full name and date of birth in your email for identification purposes.

When signing up to join the Anthony Nolan stem cell register, you should use your current postal address. This is important because you will be sent a swab pack in the post.

Once you have done your swabs and joined the register, if you live at a university address that is temporary, you should update your address to your parents’ address, or one that is more permanent.