Requesting a new swab pack

I can help guide you regarding your swab pack request.

Common reasons for needing a new pack

• Original pack was lost in the mail
• Pack was damaged or incomplete
• Swabs were not used within the recommended timeframe
• Original pack has expired

What to do next

If you've never received your pack

First, please allow up to 5-7 working days for delivery of your initial pack. If it's been longer than this, you may need to check:

How to join the Anthony Nolan stem cell register

I'll guide you through the process of joining the stem cell register.

Eligibility criteria

Before applying, please check if you meet these basic requirements: