I’ve had a problem with the online donation system. How can I check if my donation has gone through?
Please email support@anthonynolan.org or call our Supporter Services team on 020 7424 6626. Tell us your name and the time, date and value of your donation, and we’ll be able to help.
I don’t live in the UK. Can I donate money?
Yes, you can. You can give a one-off donation online.
You can also call our Supporter Services team on 020 7424 6626 to donate using a credit or debit card.
Unfortunately, non-UK residents can’t give regularly by direct debit.
Giving and raising money
What happens if I’m not satisfied with the outcome of your investigation?
When we contact you, we’ll give you options if you’re not satisfied with our reply. Depending on the nature of your complaint, you can refer it to the Fundraising Regulator. You need to do this within two months of receiving our response.
Fundraising complaints policy
Our complaints policy
Cord Blood Bank
What’s the difference between private and public cord blood banking?
We run our cord blood bank as a public bank to help anyone around the world who needs a stem cell transplant. It doesn’t cost anything to donate cord blood to our programme.
Commercial cord blood banks charge to collect and store babies’ cord blood for private family use.
Our Laboratories and Research
I’ve already been tissue typed for a member of my family. Now I want to join the Anthony Nolan register. How do I do this?
You can join our register by completing this form. Please mention that you’ve been tissue typed before.
We’d appreciate it if you could forward us a copy of your HLA tissue typing results by email to donor.support@anthonynolan.org .You should be able to get the tissue typing report from the hospital that did your testing.
If you have any questions, please do give us a call on 0303 303 0303.