If you have a complaint regarding any aspect of our services, please email our complaints team at complaints@anthonynolan.org

Please tell us:

  • The department which you feel is the source of your complaint - i.e. Donor & Transplantation Services, Patient Services, Laboratory Operations, Cell & Gene Therapy Services (this includes the Cord Blood Programme), Data and Analytics, Engagement (Communications, Marketing and Register Development), Fundraising, Finance and Resources, Technology, Research, Chief Executive Office, Strategy
  • What happened
  • When it happened
  • Who was involved
  • Whether it’s an original complaint or a follow-up to a reply with which you were not satisfied
  • What action you’d like us to take
  • Your full postal address, telephone number, and email address (if you have one)