Requesting a new swab pack

I can help guide you regarding your swab pack request.

Common reasons for needing a new pack

• Original pack was lost in the mail
• Pack was damaged or incomplete
• Swabs were not used within the recommended timeframe
• Original pack has expired

What to do next

If you've never received your pack

First, please allow up to 5-7 working days for delivery of your initial pack. If it's been longer than this, you may need to check:

• Your application was completed successfully
• Your address details were entered correctly

If you need a replacement pack

Contact Anthony Nolan directly to request a new swab pack.