The majority of our donors and recipients never meet.

For two years after the procedure, donors and recipients can only contact each other through messages sent via our team. After two years, and only if the recipient instigates it, they can exchange contact details.

Some other registers and transplant centres don’t allow contact at all, or have different guidelines. So if they’re involved in a transplant, donors and recipients may have to follow their rules.

We have strict rules so there can be no suggestion of a potential donor being coerced or induced to donate for financial or other reward. We also strongly believe in the importance of protecting the privacy of both the recipient and the donor.